Yirri Global
Some Useful Social Performance Resources
Note: For most of these topics there is an overwhelming amount of information out there. I have tried to pick key documents that give the big picture about the topic but are also practical. Another criterion was accessibility. I have mostly listed sources that are free on-line. There are several works in this list that, should you wish to read them, you will need to purchase. I have indicated where this is the case. For more information or suggestions please contact me at JChrisAnderson@Yirri.Global. I will try to update this now and then! Please let me know if you discover any broken links.
SOCIAL LICENSE TO OPERATE
‘Social license to operate: How to get it and keep it’. Brian F. Yates and Celesa L. Horvath. Pacific Energy Summit. 2013.
www.nbr.org/downloads/pdfs/eta/PES_2013_summitpaper_Yates_Horvath.pdf
The works of Robert Boutilier, Ian Thomson and Susan Joyce. On Common Ground
STAKEHOLDER ENGAGEMENT
‘Engagement: A Good Practice Handbook for Companies Doing Business in Emerging Markets’. Washington, DC, IFC. 2007
Some good practical tools for stakeholder management:
www.slideshare.net/ubcenvcom/engage-your-stakeholders-toolkit
www.som.cranfield.ac.uk/som/dinamic-content/media/CR%20Stakeholder.pdf
www.kahootz.com/how-to-create-an-effective-stakeholder-engagement-strategy/
www.ceres.org/roadmap/stakeholder-engagement
www.bsr.org/reports/BSR_Stakeholder_Engagement_Strategy_Briefing_Paper.pdf
UNDERSTANDING YOUR SOCIAL CONTEXT
‘Understanding company-community relations toolkit’. ICMM. 2015.
www.icmm.com/en-gb/publications/mining-and-communities/stakeholder-research-toolkit
‘Getting it Right: Making Corporate-Community Relations Work’. Anderson, Mary B., and Luc Zandvliet. Sheffield: Greenleaf Publishers, 2009
cdacollaborative.org/publication/getting-it-right-making-corporate-community-relations-work/
‘International Finance Corporation’s Guidance Notes: Performance Standards on Environmental and Social Sustainability’. Washington, DC, IFC. 2012
‘Stakeholder Research Toolkit: Best practice guidelines for measuring and monitoring stakeholder relationships in the mining and metals industry resources sector’. ICMM. 2015.
www.icmm.com/en-gb/publications/mining-and-communities/stakeholder-research-toolkit
CULTURE
‘What is culture?’
www2.palomar.edu/anthro/culture/culture_1.htm
‘Fish Can't See Water: How National Culture Can Make or Break Your Corporate Strategy’, K. Hammerich & R. Lewis.Wiley. 2013.
‘Riding the waves of culture: Understanding cultural diversity in business’. F. Trompenaars & C. Hampden-Turner. Nicholas Brealey Pub. London. 1997.
‘Guns, Germs and Steel: A short history of everybody for the last 13,000 years’. Jared Diamond. Vintage. 1997.
www.jareddiamond.org/Jared_Diamond/Guns,_Germs,_and_Steel.html
‘Why Cultural Heritage Matters’. Centre for Social Responsibility in Mining. 2011
‘What is cultural awareness, anyway? How do I build it?’ The Culturosity Group.
www.insynctraining.nl/artikelen/what_is_cultural_awareness.pdf
GENDER
‘Why Gender Matters’. Centre for Social Responsibility in Mining. 2009
www.csrm.uq.edu.au/publications/why-gender-matters
COMMUNITY HEALTH
‘Community health programs in the mining and metals industry’. ICMM. 2013. www.icmm.com/en-gb/publications/mining-partnerships-for-development/community-health-programs-in-the-mining-and-metals-industry#:~:text=Community%20health%20programs%20in%20the%20mining%20and%20metals%20industry,-Share&text=The%20report%20captures%20a%20snapshot,in%20addressing%20community%20health%20issues
FREE, PRIOR & INFORMED CONSENT & INDIGENOUS PEOPLES
‘Good Practice Guide: Indigenous Peoples and Mining’. London, ICMM. 2015
‘IFC Performance Standard #7: Indigenous Peoples’ www.ifc.org/wps/wcm/connect/topics_ext_content/ifc_external_corporate_site/sustainability-at-ifc/policies-standards/performance-standards/ps7
‘Guide to FPIC’, Oxfam 2010
‘Engaging with free, prior & informed consent’. BSR 2012
www.bsr.org/reports/BSR_Engaging_With_FPIC.pdf
‘Community consent index: Oil, gas, and mining company public positions on Free, Prior, and Informed Consent’. Oxfam 2015
www.oxfam.org/en/research/community-consent-index-2015
‘Green Climate Fund: Indigenous Peoples Policy’
COMMUNITY AGREEMENTS & SOCIAL INVESTMENT
‘Why Agreements Matter’, Centre for Social Responsibility in Mining & Rio Tinto 2016
www.csrm.uq.edu.au/media/docs/1378/whyagreementsmatter-web.pdf
‘Emerging practices in Community Development Agreements’. Loutit et al. Columbia Center on Sustainable Investment
‘World Bank Extractive Industries Source Book: Good practice notes on community development agreements’. Centre for Social Responsibility in Mining. 2011
www.espace.library.uq.edu.au/view/UQ:254168
‘Mining Community Development Agreements: Source Book’ www.openknowledge.worldbank.org/handle/10986/12641
‘Valuing social investment in mining’. KPMG Global 2014 WWW.assets.kpmg/content/dam/kpmg/pdf/2014/10/valuing-social-investment-mining-v3.pdf
‘Strategic Community Investment: A Good Practice Handbook for Companies Doing Business in Emerging Markets’. Washington, DC, IFC. 2010
RESETTLEMENT
‘Land acquisition and resettlement: Lessons learned’. ICMM
‘Land Access & Resettlement: A guide to best practice’. Reddy, Smith & Steyn, Intersocial Consulting, 2015 www.intersocialconsulting.com/guidance/guide-land-acquisition-resettlement/
‘Handbook for preparing a resettlement Action Plan’, IFC, 2002
‘IFC Guidance Note 5 Land Acquisition and Involuntary Resettlement Guidance Note 5’ www.ifc.org/wps/wcm/connect/61320ff7-0e9a-4908-bef5-5c9671c8ddfd/GN5_English_2012.pdf?MOD=AJPERES&CVID=mRQjWGZ‘UNHCR Resettlement Handbook’
UNHCR Resettlement Handbook www.unhcr.org/46f7c0ee2.pdf
COMPENSATION
‘Compensation and benefit sharing: Why resettlement policies and practices must be reformed’. Michael M. Cernea. 2008
www.sciencedirect.com/science/article/pii/S1674237015300211
‘Land Acquisition and Compensation in Involuntary Resettlement’. Cultural Survival, 1990 www.culturalsurvival.org/publications/cultural-survival-quarterly/land-acquisition-and-compensation-involuntary-resettlement
‘Learning the Lessons: Three Case Studies of Resettlement and Compensation’. Rudo Sanyanga and Ange Asanzi. 2015. www.internationalrivers.org/blogs/337-6
CONFLICT
‘Conflict-Sensitive Business Practice: Guidance for Extractive Industries’. International Alert, 2005 www.international-alert.org/publications/conflict-sensitive-business-practice-guidance-extractive-industries-en
‘Research on company-community conflict’. ICMM 2015.
www.icmm.com/en-gb/publications/mining-and-communities/research-on-company-community-conflict
GRIEVANCE MANAGEMENT
‘Grievance Management, IFC’
‘IFC Good practice note: Addressing grievances from project-affected communities’. 2009
‘EBRD Grievance Management: Guidance Note’. 2012 www.ebrd.com/downloads/about/sustainability/grievance-mechanism.pdf
‘Community grievance mechanisms in the oil and gas industry: A manual for implementing operational-level grievance mechanisms and designing corporate frameworks’. IPIECA 2015 www.ipieca.org/resources/good-practice/community-grievance-mechanisms-in-the-oil-and-gas-industry/
OUTRAGE
‘Responding to community outrage: Strategies for effective risk communication’. Peter Sandman. 1993 www.psandman.com/media/RespondingtoCommunityOutrage.pdf
‘Risk = Hazard + Outrage: Coping with Controversy about Utility Risks’. Peter M. Sandman. 1999
LOCAL CONTENT/SUPPLY CHAIN
‘Demonstrating Value: A guide to responsible sourcing’. ICMM. 2015.
www.icmm.com/en-gb/guidance/materials/demonstrating-value
‘Local Content in oil, gas and mining’. World Bank. 2016 www.worldbank.org/en/topic/extractiveindustries/brief/local-content-in-oil-gas-and-mining
‘Local content in the oil, gas and mining sectors: Enhancing the benefits at the subnational level’. Revenue Watch Institute. 2012.
‘Local Content in Procurement: Creating local jobs and competitive domesitic industries in supply chains’. M. Warner. Greenleaf Pub. 2011. (paid)
‘The IFC Ahafo Program: Supporting local business development in Ghana’
www.commdev.org/wp-content/uploads/2016/06/Ahafo_Factsheet-1.pdf
HUMAN RIGHTS
‘Protect, Respect and Remedy: a Framework for Business and Human Rights’. John Ruggie. UN Human Rights Council. 2008.
www.reports-and-materials.org/Ruggie-report-7-Apr-2008.pdf
‘Respecting Human Rights’. ICMM. 2015.
‘Why Human Rights Matter’. Rio Tinto. 2013
www.csrm.uq.edu.au/publications/why-human-rights-matter
‘Human Rights in the Metals & Mining Industry: Handling and Resolving Local Level Concerns & Grievances’. London, ICMM. 2009
www.icmm.com/en-gb/society-and-the-economy/mining-and-communities/human-rights
GOVERNANCE, TRANSPARENCY & CORRUPTION
‘Governance & transparency’. ICMM. 2013.
www.icmm.com/en-gb/society-and-the-economy/governance-and-transparency
‘Extractive Industries Transparency Initiative (EITI): Promoting public awareness about how countries manage their oil, gas and mineral resources’.
‘Foreign Corrupt Practices Act’
www.justice.gov/criminal-fraud/foreign-corrupt-practices-act
‘Managing bribery and corruption risks in the mining and metals industry’. EY. 2013. www.ey.com/Publication/vwLUAssets/EY-managing-fraud-bribery-and-corruption-risks-in-the-mining-and-metals-industry/$FILE/EY-managing-fraud-bribery-and-corruption-risks-in-the-mining-and-metals-industry.pdf
Civil Society
‘The rise and rise of NGOs, Peter Hall Jones, Global Policy Forum, 2006
www.globalpolicy.org/component/content/article/176/31937.html
‘Why engaging civil society organizations is key for the SDGs’www.huffingtonpost.ca/development-unplugged/why-engaging-civil-society-organizations-is-key-for-the-sdgs_a_23070808/
See also ‘NGO Credibility’, ‘Limits to Collaboration’ and Recipes for Success’ at:
www.iisd.org/topics/responsible-business
MEASURING SUSTAINABILITY & GOOD COMMUNITY RELATIONS
‘Responsible leadership and corporate social responsibility: Metrics for sustainable performance’ F. Szekely & M. Knirsch. 2005. European Management Journal, Vol 23, No. 6:628-647.
www.econpapers.repec.org/article/eeeeurman/v_3a23_3ay_3a2005_3ai_3a6_3ap_3a628-647.htm
‘Individual Competencies for Corporate Social Responsibility: A Literature and Practice Perspective’. E. R. Osagie, R. Wesselink, V. Blok, T. Lans, & M. Mulder. Journal of Business Ethics, Vol 135, No 2: 233-252. 2016, www.research.wur.nl/en/publications/individual-competencies-for-corporate-social-responsibility-a-lit
SUSTAINABLE DEVELOPMENT GOALS
www.un.org/sustainabledevelopment/sustainable-development-goals/